Job Description

BTG in partnership with the top ranked Healthcare company in Florida has an immediate need for a Workflow (Cross-Systems) BSA. Must be local to Jacksonville, FL

Requirements of the Workflow (Cross-Systems) BSA

  • Bachelor's degree in Business or related field or equivalent work experience
  • Senior Business System Analyst experience, 3-5 years or equivalent related work experience
  • Proficient at Microsoft Office Suite (Word, Excel, PowerPoint) including Visio
  • Strong facilitation skills to create flows, collect data, and produce technical documentation
  • Basic understanding of business processes, functions and architectures.
  • Basic understanding of data mapping, an ETL process, and data warehousing
  • Demonstrated ability to apply lean process improvement principles
  • Demonstrated ability to understand industry issues and problems, relate them to clients' needs, and propose appropriate solutions
  • Experience to identify, address and resolve complex business issues
  • Ability to identify, address and resolve complex business issues
  • Strong writing and verbal communication skills
  • Proven ability to influence cross-functional teams without formal authority
  • Excellent organization skills, ability to take initiative and work independently or as a member of a small team


  • 5+ years of experience with healthcare data and analytics
  • Desire to continue learning more about healthcare and the technologies supporting healthcare data
  • Excellent interpersonal skills and relationship building, ability to collaborate and build consensus
  • Strong presenter, comfortable presenting in front of customers, conveying status, answering Q&A
  • Demonstrated ability to convey complex ideas in an easily understood manner to guide audience through written or verbal communications
  • Develops an extensive understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit
  • Produces detailed functional requirements and/or user stories, including non-functional requirements
  • Proven ability to build relationships within the business area and across the organization
  • Possesses extensive knowledge of assigned business area(s) operations and a strong knowledge of the IT systems/applications used.

Benefits of the Workflow (Cross-Systems) BSA

  • $35 - $45 per hour
  • Full time hours, 1 year contract
  • Medical / Dental / Vision
  • 401k

Responsibilities of the Workflow (Cross-Systems) BSA

  • Strong proven experience on the process improvement aspect of the role
  • We need someone who has experience with processes that operate in between functional areas of a company, someone who can look end to end and the inputs and outputs of each area
  • We are placing priority on candidates that have experience building relationships with IT organizations or groups. Proven experience on developing enterprise systems.
  • We are not looking for someone who focuses on writing technical requirements for a system, but instead one that can develop and document the workflow of those using and interacting with the system
  • Interact with internal teams to ensure systems/tools are in accordance with business processes and rules; adjust systems/documentation accordingly.
  • Prepares and maintains business/technical documentation including flow charts, models, to assist with the ongoing operation and maintenance of technology solutions.
  • Applies business and software analysis outcomes to design/document and recommend possible solutions. Facilitate sessions to write business, system and other specifications aligned with business requirements/needs.

If you believe that your skills and experience are a match for this position, please submit your most current resume and a recruiter will be in contact. Resumes can be submitted via e-mail to or apply on line at You may also give us a call at 904-998-9414 to speak to a Recruiter.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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