Job Description

BTG, in partnership with a top ranked healthcare company in Florida, has an immediate need for a Sales Support Specialist.

Requirements of the Sales Support Specialist

  • Related Bachelor's Degree in Finance, Economics, Statistics, Accounting is very helpful and preferred or additional related equivalent work experience
  • 2-3 years of related work experience or equivalent combination of transferable experience and education
  • Proficient in Excel
  • Must have experience analyzing data
  • Sales compensation experience in any industry (healthcare is a plus, but not required)
  • Proficient with Microsoft Office, including Word, Excel and PowerPoint (Teacher/Expert Level for at least one application in Office Suite)
  • Demonstrated ability to work with staff and management at all levels of the Company
  • Experience with the principles of change management
  • Experience with the use of continuous improvement methodologies, tools and techniques (data collections, process mapping, and data analysis) for solutions
  • Experience with multiple Sales Performance Management solutions
  • Working experience with Seibel or other CRM Systems
  • Knowledge and experience with Structured Query Language (SQL)

Benefits of the Sales Support Specialist

  • 6 month contract with the possibility to be extended
  • Full time hours
  • Medical / Dental / Vision
  • 401k

Responsibilities of the Sales Support Specialist

  • Ensure accuracy of sales compensation data for load into interfaces and resolve any exceptions prior to incentive payout.
  • Develop "what-if" scenarios for incentive plan designs. Interact with business partners to develop detailed requirements for new or amended incentive plan designs based on outputs from modeling.
  • Analyze compensation and performance data timely and accurately by sourcing from the company systems and provide management with summary and key findings and conclusions
  • Work with business partners to maintain incentive plan designs in Callidus TrueComp based on terms of negotiated contracts.
  • Ensure accuracy of sales compensation data for load into interfaces and resolve any exceptions for assigned Channel Group(s) prior to incentive payout.
  • Support client needs through accurate and timely issue resolution of inquiries or disputes.
  • Determine root cause of inquiry using incentive management software tools.
  • Identify, recommend and execute business process improvements and coordinate with Channel Group Lead and operational areas to align support for process needs and requirements.
  • Validate Data conversion/transfer of data from a variety of platforms.
  • Use project management methodologies and project life cycle (including implementation procedures) processes to improve validations and payment quality.
  • Use Business Intelligence tools and concepts to validate and adjust payment outcomes.
  • Develop Subject Matter Expert knowledge for all Comp Programs for assigned Channel Group(s).
  • Effectively support and communicate with clients based on needs with accurate and timely issue resolution of inquiries or disputes.
  • Provide support for compliance/legal inquiries and requests and present findings
  • Prepare, present and train Channel Comp Plan(s) as needed.

If you believe that your skills and experience are a match for this position, please submit your most current resume and a recruiter will be in contact. Resumes can be submitted via email to ************* or by applying online at You may also give us a call at 904-998-9414 to speak to a recruiter.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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