Job Description

BTG, in partnership with a top ranked Logistics company in Florida, has an immediate need for an Office365 IT Analyst professional.

Requirements of the Position:

You will be responsible to support the Office 365 team with initial day-to-day focus on end user support of the Microsoft 365 platform. Assist with automating Office 365 administration tasks with PowerShell scripting. Opportunities for business solution development, based on experience.

Daily Responsibilities:

  • Support end users with technical questions, best practices, and training for the Office 365 platform. Document Knowledge Base Articles.
  • Gathering requirements and documenting new or changing business solutions.
  • Assist with developing business solutions within Office 365, using Power Apps, Power Automate, Microsoft Flow, SharePoint Online.
  • Mandatory Skills Needed:
    • Advanced knowledge of the following:
      • SharePoint Online & OneDrive
      • Microsoft Teams
      • Office 365 Groups
      • Technical Troubleshooting
      • Technical Service Management
      • Service Now or other ticketing systems
    • Required
      • Knowledge of application development lifecycle including specification, documentation, and quality assurance
      • Ability to establish and maintain rapport with a variety of clients and internal staff
      • Excellent written and verbal communication skills
      • Strong analytical and problem-solving skills
      • Ability to teach technical concepts to non-technical end users
      • Self-motivated
      • PowerShell scripting experience
      • Solid understanding of SharePoint permissions
      • Fluent in English
    Desired Skills:
    • Intermediate knowledge of the following:
      • Sharegate or other migration/reporting tools
      • Nintex Workflows & Forms
      • Microsoft Power Apps
      • Microsoft Power Automate (Flow)
    • Beginner knowledge of the following:
      • Exchange Online Mailboxes
      • Microsoft Forms
      • Microsoft Power BI
      • Microsoft Stream
      • Microsoft Yammer
      • Bilingual in Spanish

    Benefits of the Position:

    • Full time hours
    • Medical / Dental / Vision
    • 401k

    If you believe that your skills and experience are a match for this position, please submit your most current resume and a recruiter will be in contact. Resumes can also be submitted via email to ************* or by applying online at https://jobs.btginc.com. You may also give us a call at 904-998-9414 to speak to a recruiter.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online