Job Description

BTG, in partnership with a top ranked Logistsics company in Florida, has an immediate need for a Office 365 Architect professional.

About the Position:

25% - Providing architectural and administrative oversight for the Office 365 environment, including: Teams, SharePoint, Power Platform

25% - Define, implement, and enforce governance policies for the Office 365 environment

15% - Developing automation scripts to streamline support and/or configuration of the environment

10% - Monitoring and reporting on usage of workloads within the Microsoft ecosystem, looking for trends and/or issues

10% - Documenting environment configuration, policies, and changes

10% - Participating in strategic planning/review with other IT Architects

5% - Support end users with technical questions, best practices, and training for the Office 365 platform

Support the Office 365 team and the organization by providing architectural/strategic oversight of the Microsoft 365 platform.

Focus on Teams administration (policies, application integrations, monitoring call quality and overall user experience), Power Platform governance and administration (Apps/Automate environments; BI premium workspaces), analytics & reporting on usage/status and automation.

Requirements of the Position:

  • Provide guidance, roadmap recommendations and strategic inputs as a SME of the platform
  • Assist in the development of corporate IT policies and governance strategy for Office 365/Power Platform and lead the implementation and adherence to those policies
  • Creates and maintains detailed documentation of Microsoft 365 processes, procedures, and changes to system settings/configurations
  • Stay current on Office 365 features and capabilities including availability, reliability, performance, monitoring, backup, and security
  • Act as highest tier of escalation for issues; manage Microsoft relationship for issue escalation/resolution
  • Provide monthly metrics on platform usage and key measurements
  • Support project efforts by providing architectural analysis and review of potential solutions
  • Gathering requirements and documenting new or changing business solutions
  • Research, recommend, and implement new technology

    • Benefits of the Position:

    • Advanced knowledge of the following:
      • Entire Microsoft Office 365 product suite
      • Teams administration, including app add-ins, messaging/meeting policies
      • SharePoint administration
      • Power Platform architecture, administration, and governance (Apps/Automate/BI)
      • Exchange / Office Group administration
      • Technical Troubleshooting
    • Required
      • Knowledge of application development lifecycle including specification, documentation, and quality assurance
      • Ability to establish and maintain rapport with a variety of clients and internal staff
      • Excellent written and verbal communication skills
      • Strong analytical and problem-solving skills
      • Self-motivated and able to be flexible, work undirected, and multi-task
      • PowerShell scripting experience to support administration and automation of Office 365 Technologies (MSOL, Exchange Online, SharePoint and OneDrive)
      • Solid understanding of SharePoint permissions
      • Fluent in English
    • Intermediate knowledge of the following:
      • Understanding of Microsoft 365 Compliance Center, including eDiscovery, legal holds, retention & expiration
      • Service Now or other ticketing systems
    • Beginner knowledge of the following:
      • Microsoft Stream
      • Microsoft Forms
      • Microsoft Yammer
      • SharePoint / Power Apps application development experience
    • Preferred
      • Bilingual in Spanish
      • Familiarity with Sharegate or other migration/reporting tools
      • Familiarity with Nintex Workflows & Forms
    Assigned Daily and weekly Operational and Project tasks
    • Full time hours
    • Medical / Dental / Vision
    • 401k

    If you believe that your skills and experience are a match for this position, please submit your most current resume and a recruiter will be in contact. Resumes can also be submitted via email to ************* or by applying online at https://jobs.btginc.com. You may also give us a call at 904-998-9414 to speak to a recruiter.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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