Job Description

BTG, in partnership with a top ranked healthcare company in Texas, has an immediate need for an EPIC Resolute Analyst.

Requirements of the EPIC Resolute Analyst

  • 5+ years of experience
  • Associates or Bachelor's Degree
  • Certified or proficient in more than one Epic modules
  • Required to obtain certification/proficiency from vendor within 6 months of hire if hired without certification/proficiency
  • LVN, RN or other clinical License may be required for clinical application teams
  • Application certification in assigned module, preferred
  • Proficient in Microsoft applications including Word, Excel, and PowerPoint
  • Ability to present complex data in meaningful method, ie., charges, graphs
  • Ability to adjust to and implement change
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
  • Develops new functionality for requests without direction and leads multidisciplinary teams throughout project
  • Serves as mentor or knowledge resource to peers across Epic community and is viewed as a leader
  • Work as a team member
  • Excellent customer service skills
  • Problem Solving skills
  • Multitasking skills
  • Strong organizational skills in managing multiple priorities
  • Solves complex incidents without direction
  • Recommendation and approval by Director or above

Benefits of the EPIC Resolute Analyst

  • Full time hours
  • Medical / Dental / Vision
  • 401k

Responsibilities of the EPIC Resolute Analyst

  • The Epic Systems Analyst serves as a liaison between end-users, project team members, and other Information Management resources while providing exemplary customer service and Epic application support in assigned Epic module. They provide onsite go-live support, upgrade support, and ongoing application support and optimization.
  • In addition, they work closely with the Service Desk to assist in responding to help desk tickets and end user requests through analyzing business issues/requirements, analyzing workflows, and synthesizing key messages.
  • The EPIC Systems Analyst must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.

If you believe that your skills and experience are a match for this position, please submit your most current resume and a recruiter will be in contact. Resumes can be submitted via email to or by applying online at You may also give us a call at 904-998-9414 to speak to a recruiter.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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