Job Description

One of our clients on the Southside area of Jacksonville, FL has an immediate need for a Customer Experience Analyst. The perfect candidate will have the following skills and experience:
This role will support the Customer Experience Organization. The ideal candidate will have the ability to support a foundational infrastructure initiative that has a heavy digital emphasis, requires data and analytics, and integration into marketing capabilities.
Requirements:
  • Analysts analyze data and document their results and recommendations in order to solve problems, provide information needed to make business decisions and make recommendations for continuous improvement. Incumbents develop, administer and enhance tools and systems that manage Company information. Analysts typically prepare for their role by either achieving a post-secondary degree in a specific field, obtaining certification, or by on-the-job training and work experience. Incumbents may directly manage a small number of direct reports; the primary function of the role is applying analytical knowledge and skills as an exempt-level individual contributor.
  • Skills being sought = Customer Experience Background (CCXP), Product Management Experience, Digital Product Development Experience, and exposure to marketing tools and solutions.
If you believe that your skills and experience are a match for this position, please e-mail your resume to apply@btginc.com, or apply on line at www.btginc.com (search jobs). 
If you have any questions, please call 904-998-9414 and reference Customer Experience Analyst position.

Application Instructions

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