Job Description

One of our clients on the Southside area of Jacksonville, FL has an immediate need for a Business Systems Analyst. The perfect candidate will have the following skills and experience:
  • IT Business Systems Analysts collect and analyze information to formulate the scope and objectives of technology solutions.
  • Writes system and programming specifications so that when the system is implemented it will meet user needs.
  • Provides input into cost estimations and project plans.
  • Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting to assist with the ongoing operation and maintenance of technology solutions.
  • Assigned to complex projects, systems or initiatives. 
  • Analyzes business requirements to determine technical requirements and identifies impacted areas/systems/processes and evaluates alternative solutions
  • Researches and assists in designs solutions for general maintenance requests to resolve system problems
  • Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality
  • Provide oversight and final review of design specification
  • Take the initiative to seek out areas of improvement
  • Assigned to highly complex projects, systems or initiatives
  • Provides input into forecasting and project-planning for scope/requirements documents and/or vendor contracts to minimize risk to on time, cost effective solution fulfillment.
  • Leads a systematic process for capturing requirements.
  • Works with partners to capture requirements in a standard format that can serve as the foundation for developing technical documentation.
  • Using SDLC processes and associated tools, analyzes current system targeted for replacement/enhancement to determine business and technical functions to be included in design.
  • Works with Developers and other IT staff to determine system components and functional flow of components and data between components.
  • Creates detailed program specifications from which a developer can code.
  • Validates the design documentation with the approp
  • This resource will be focused on Operational Support (Issue Management), specifically root-cause analysis and will be engaged when issues impact SLAs. 
  • Must be familiar with running SQL queries and data mining.
  • Analysis and documentation skills - resource must be able to identify whether or not an issue requires a break fix or an enhancement.
  • Communication skills are key as this resource will be responsible for providing thorough updates, articulating the impact to the business, and participate on calls/meetings with business partners.
  • Previous experience within or dealing with Healthcare, Enrollment , Claims, and/or Providers.
  • Working experience with MS Visio, Excel, Word, and Outlook
If you believe that your skills and experience are a match for this position, please e-mail your resume to, or apply on line at (search jobs). 
If you have any questions, please call 904-998-9414 and reference Business Systems Analyst position.

Application Instructions

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