Job Description

BTG in partnership with the top ranked Logistics Company in Florida has an immediate need for a Business Analyst for Maintenance System  Implementation Phase - II. This position includes a competitive compensation and benefits package including Medical, Dental, Vision, and 401k.
This company recently implemented a third-party SaaS solution, Infor-EAM, as its maintenance repair and overhaul (MRO) system.
Job Description
Need a contractor BA to perform the Business Analysis services, including but not limited to, for implementation and/or stabilization of the following three enhancement projects on CMS in use at terminals(Port Everglades, FL/Jacksonville, FL/San Juan, PR) and other locations of Company's Liner Operations in US and Central America:
  1. Preventive Maintenance (PM) Automation
  2. Maintenance Costs Tracking
  3. CMS Integration with WAM Reefer Monitoring System and other fleet systems
The selected BA will perform the following Business Analysis services, including but not limited to, during the contract:
  • Gather requirements and data from various maintenance locations for configuring the CMS system for the above enhancements
  • Develop detailed user stories and/or use case scenarios, process flows, and test cases for User Acceptance Testing, as applicable
  • Work with other BA and third-party consultants to setup the screens and configurations required for the enhancement requirements
  • Provide BA support for stabilization of CMS(Infor-EAM)/WAM and evaluation of benefits/ KPIs/Business Metrics post implementation of enhancements
  • Coordinate with internal and external stakeholders (business stakeholders and vendor representatives) as needed
  • Support UAT testing and Training of users on enhancements to CMS at all Company's locations.
  • Develop and document detailed business process scenarios, functional and reporting requirements to address the requests/issues reported by maintenance operations teams from Company's locations
  • Facilitate end to end testing. Liaise with QA Team for development of test cases.
  • Develop end user training material for CMS enhancements.
  • Maintain the Traceability matrix for business requirements, functional requirements, test cases and end user training material.
  • Gather reporting requirements and help create a Dashboard from the data available from CMS modules.
  • Other BA support and PM coordination required for Liner Operations IT projects (TOS, WAM, EGP, etc.) as needed.
  • Experience with any maintenance repair overhaul (MRO) application is preferred, but not required
  • Familiarity with maintenance operations is helpful
The job will require approximately 20% travel to various remote terminals and facilities which may operate in an industrial environment. Company will pay for reasonable travel time to and from the various remote terminals and facilities.

If you believe that your skills and experience are a match for this position, please give us a call at 904-998-9414 to speak to a Recruiter, e-mail your most current resume to or apply on line at

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online