Job Description

One of our clients located in the Southside area of Jacksonville, FL has an immediate need for a Infrastructure Business Analyst.  The perfect candidate will have the following skills and experience:
Scope of Responsibility:
Works as a technical business analyst for various infrastructure projects to include PC Refresh, Win10 Upgrade, SAN Refresh, Data Center Consolidation, Active Directory Clean-Up, Office Moves, Security. 
Deliverables:
Including but not limited to:
  • Identify and document processes, requirements and use case scenarios which may include process
  • Develop and maintain the traceability matrix
  • Unit testing
  • Facilitation of user acceptance testing
  • Configuration as required in working with the implementation business partners
  • Develop interface requirements
  • Other duties as assigned
Mandatory Skills Needed:
  • Minimum of Bachelor’s degree or 5 - 8 years relevant experience in an infrastructure business analyst role
  • Documented experience eliciting requirements and participating in the implementation of infrastructure projects and programs.
  • Documented experience completing process and systems improvement projects in the areas of technical infrastructure including desktop, server/storage, security, networks, voice, data center, Disaster Recovery, cloud platforms
  • 5-8 years of experience as a business analyst
  • Documented experience working defining and creating requirements
  • Documented experience creating traceability deliverables
Desirable Skills:
  • Working Knowledge of: Project Delivery, Project Risk Management, Project Communication, Decision Making, Software and/or System Development Lifecycle
  • Ability to work independently including:
    • Interacting with the end-user to clarify and confirm requirements
    • Documenting requirements in a manner that can be understood by end users / stakeholders (for sign-off) and third parties (for SOWs)
  • Ability to communicate effectively verbally and in writing, including the ability to convey technical information to technical and non-technical users.
  • Ability to establish and maintain effective working relationships.
  • Ability to skillfully evaluate process effectiveness and develop change or alternatives.
  • Ability to prioritize, organize and perform multiple work assignments simultaneously.
  • Ability to function effectively with or as part of a team.
  • Understand a process and systems approach to problem solving.
If you believe that your skills and experience are a match for this position, please e-mail your resume to apply@btginc.com, or apply on line at www.btginc.com (search jobs). 
If you have any questions, please call 904-998-9414 and reference Business Analyst(Infrastructure) position.

Application Instructions

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