Job Description

One of our clients on the Southside area of Jacksonville, FL has an immediate need for a Administrative Assistant. The perfect candidate will have the following skills and experience:
Job Description
  • Perform clerical functions to include; medical record request, faxing and calls to members and providers as needed. 
  • Maintain organized, updated reporting of activities with clear documentation. 
  • Complete claim research to identify the service performed, dates of service, provider type, and place of service. Research may include multiple systems and reports. 
  • Provide support to assess and analyze available information from internal and external data, and other sources as needed.
  • High school diploma or GED.
  • 3 years of related work experience in managed care and direct customer service or equivalent combination of transferrable experience and education.
  • Strong computer skills to include Microsoft Office products (Word, Excel, PowerPoint and Outlook) and Internet research skills.
  • Strong administrative skills to include: member and provider calls, faxing, ability to request records, communicate clearly, documentation.
  • Bachelor’s degree or equivalent work experience.
  • Experience in or working knowledge of Quality Improvement Initiatives, HEDIS, Medicare STARS and Quality Rating Systems.
  • Deep understanding of health insurance industry, health care systems, and provider issues.
  • Advanced understanding of medical terminology, abbreviations, body systems/anatomy, physiology and concepts of disease processes.
If you believe that your skills and experience are a match for this position, please e-mail your resume to, or apply on line at (search jobs). 
If you have any questions, please call 904-998-9414 and reference Admin Assistant position.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online